Terms of Service
Who these terms apply to and what they cover.
These Terms of Service govern the use of this website and the purchase of products from Brensano, a food-supplement studio registered and operating from Jl. Setiabudi No. 38, 12910 Jakarta, Indonesia.
By accessing this website or placing an order for Brensano products, you agree to be bound by these terms. If you do not agree with any part of these terms, you should not use this website or purchase Brensano products.
These terms are governed by the laws of the Republic of Indonesia. Any dispute arising from the use of this website or the purchase of Brensano products is subject to the exclusive jurisdiction of the courts of Jakarta, Indonesia.
Product descriptions, orders, and fulfilment.
Product classification. Brensano products are nutritional food-supplements registered with the applicable local regulatory authority under food-supplement classification. Products meet compositional and labelling requirements for nutritional supplement categories. They complement a balanced daily diet.
Product descriptions. Brensano makes reasonable efforts to ensure that all product descriptions, ingredient profiles, and serving information on this website are accurate and current. Product composition is subject to annual review and revision. The revision number on product packaging reflects the current formulation version.
Order acceptance. Placing an order constitutes an offer to purchase. An order is accepted when Brensano confirms the order in writing and issues a dispatch notice. Brensano reserves the right to decline any order without obligation to provide a reason.
Pricing. All prices are stated in Indonesian Rupiah (IDR) unless otherwise noted. Brensano reserves the right to update pricing at any time. The price applicable to your order is the price displayed at the time your order is placed and confirmed.
Permitted and prohibited uses.
You may use this website for lawful purposes only. You may not use this website in any way that is unlawful, fraudulent, or harmful to Brensano or to any third party.
You may not attempt to gain unauthorised access to any part of this website, its servers, or any associated system. You may not use automated tools to scrape, index, or copy content from this website without prior written consent from Brensano.
All content on this website — including text, images, design elements, and documentation — is the property of Brensano and is protected by applicable intellectual property law. You may not reproduce, distribute, or use any content from this website without prior written consent.
Links to external websites from this website are provided for reference only. Brensano is not responsible for the content of external sites and the inclusion of a link does not imply endorsement.
Limitations of liability and product disclaimer.
Brensano products are nutritional food-supplements. Ingredient profiles in Brensano supplements are selected based on published nutritional research and undergo independent batch verification for quality and labelling accuracy. No representation is made that any Brensano product will produce a specific result for any specific individual.
We recommend speaking with a qualified wellness or nutrition professional before introducing any supplement to your daily routine, particularly if you have specific dietary requirements.
This website and its content are provided on an "as available" basis. Brensano makes no warranties, express or implied, regarding the accuracy, completeness, or fitness for any particular purpose of the content on this website. Brensano shall not be liable for any loss or damage arising from the use of or inability to use this website.
Brensano's total liability to any customer or website visitor in connection with these terms, the website, or any product shall not exceed the amount paid by that customer for the product or products in question.
Returns policy and how these terms may change.
Returns. Brensano accepts returns of unopened, undamaged products within 14 days of the dispatch date, subject to the product being returned in its original condition and packaging. Return requests should be submitted to [email protected] with the order reference and reason for return. Brensano reserves the right to refuse returns that do not meet these conditions.
Damaged or incorrect products. If you receive a damaged or incorrect product, contact [email protected] within 5 business days of receipt. Brensano will arrange a replacement or refund at its discretion.
Changes to these terms. Brensano reserves the right to update these Terms of Service at any time. The revision date shown at the top of this document indicates the most recent update. Continued use of this website or purchase of products after any revision constitutes acceptance of the updated terms.
For any questions about these terms, contact [email protected] or write to Jl. Setiabudi No. 38, 12910 Jakarta, Indonesia.